L Baji Privacy Policy — Our Commitment to Protecting Your Data

Welcome to l baji. As a trusted online gaming platform, we place the highest importance on our users' privacy. This Privacy Policy explains what information is collected when you use the l baji website and mobile app, why it is collected, and how it is kept secure.

This Privacy Policy is an integral part of l baji's Terms and Conditions. By using l baji's services, you are considered to have read and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

L baji operates as a platform for users in Bangladesh, and we endeavour to comply with all applicable data protection regulations. Your trust is our most valuable asset, and we are always committed to upholding it.

L baji collects only the information needed to deliver services, ensure security, and meet legal obligations. The types of data collected are detailed below:

Beyond the information listed above, l baji does not collect sensitive personal data such as religious identity, political views, or health information. We always strive to keep data collection to the minimum necessary.

L baji uses collected data exclusively for the purposes listed below. Your information is never used beyond these stated purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To ensure deposits and withdrawals are completed securely.
• Customer Service: To resolve your questions, complaints, and requests quickly.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: Analysis of user behavior to improve the overall platform experience.
• Legal Obligations: To comply with legal requests from relevant authorities.
• Relevant Offers: To inform you of promotions relevant to your gaming preferences.

L baji never sells your personal data to third parties. However, in limited circumstances, information may be shared with specific third parties:

• Payment Providers: To process transactions through mobile banking services such as bKash, Nagad, and Rocket.
• Technology Partners: Technology service providers necessary for platform operations, all of whom operate under strict confidentiality agreements.
• Law Enforcement Agencies: To the relevant authorities when required by a court order or legal obligation.
• Fraud Prevention: With dedicated security services to detect suspicious activity.

Whenever data is shared with third parties, we have strict data processing agreements in place with them. They may only use that data for specified purposes and are bound to comply with our privacy standards.

L baji uses cookies and similar technologies to enhance the experience for website and app users. Cookies are small text files stored on your device.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference, interface settings, and similar choices.
• Analytics Cookies: Helps us understand how the site is used and improve our services.
• Performance Cookies: To monitor page loading speed and identify technical issues.

L baji does not use cookies for cross-site tracking or third-party advertising networks. Our use of cookies is limited entirely to improving your service experience.

L baji follows the highest industry standards to protect your personal and financial information. Our security infrastructure operates across the following layers:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Firewall Protection: Robust firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Two-Factor Authentication: An additional layer of security to protect your account.
• 24/7 Monitoring: Round-the-clock system monitoring and detection of suspicious activity.
• Encrypted Storage: All data stored in the database is kept in an encrypted state.

Every l baji user has the following rights regarding their personal data. We fully respect these rights and respond as promptly as possible:

• Right to Know: If you want to know what data we are collecting and using about you, we are obliged to provide a full account.
• Right to Access: You can request a copy of the information stored in your profile.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Portability: You can receive your data in a machine-readable format.

L baji strictly does not collect or process data from anyone under the age of 18. Our platform is operated exclusively for adults.

Age is verified at registration and confirmed through government-issued ID during the KYC process. If we discover that a minor is using our platform, the account will be suspended immediately and all collected data will be deleted.

If, as a parent or guardian, you believe your child is using our platform, please notify our support team immediately. We will take prompt action.

L baji retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period for the following reasons:

• Legal Obligations: Financial transaction records are required to be retained for up to 5 years.
• Dispute Resolution: Information required for any potential disputes or legal claims.
• Fraud Prevention: Limited data retained to identify known fraudsters.

If you wish to have your data deleted earlier and there are no legal obligations preventing this, you may submit a request to our support team. We will fulfil your request as quickly as possible.

L baji may update this Privacy Policy from time to time. Reasons for changes may include:

• To stay aligned with legal or regulatory changes.
• When new services or features are introduced.
• Clarifying the policy based on user feedback or suggestions.
• To strengthen security measures.

For significant changes, a notice will be given at least 7 days in advance Notice will be provided. Continued use of the service following any changes will be considered acceptance of the updated policy.

For any questions, concerns, or requests regarding the Privacy Policy, please reach out to our dedicated support team. We are always ready to help with whatever you need.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24-48 hours

When submitting a formal data protection request, please contact us using your account ID and registered email so we can verify your identity promptly.